Privacy Policy

1. Introduction

NFT Vietnam Gallery ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nftvietnam.art (the "Site").

2. Information We Collect

2.1 Information You Voluntarily Provide

• Contact Information: When you fill out contact forms, submit artwork, or register for events, we collect your name, email address, phone number, and message content.
• Newsletter Information: Email addresses provided for newsletter subscriptions.
• Artist Information: When submitting artwork portfolios, we collect artist biography, images, and blockchain verification details.
• Event Registration: Information provided when registering for workshops, webinars, and events.

2.2 Information Collected Automatically

• Usage Data: Pages viewed, time spent on pages, links clicked, and navigation patterns.
• Device Information: Device type, operating system, browser type, and unique device identifiers.
• IP Address: Your IP address for security and analytics purposes.
• Cookies and Tracking: See our Cookie Policy for details.

3. How We Use Your Information

• To respond to your inquiries and provide customer support
• To send newsletters, updates, and promotional materials (with your consent)
• To process artist submissions and gallery applications
• To manage event registrations and send event information
• To improve our website and services
• To analyze website usage and trends
• To comply with legal obligations
• To detect and prevent fraud and abuse
• To send security updates and maintenance notices

4. Artist Data Protection

We understand the sensitivity of artistic work and take special care with artist information:

• Artist portfolios are treated as confidential submissions
• Artwork will not be shared without explicit artist consent
• Artist information is used only for curation and event purposes
• Artists can request removal of their information at any time
• Blockchain verification details are handled securely and confidentially

5. Sharing of Information

We do not sell your personal information. We may share information in these limited circumstances:

• Service Providers: With third parties who assist in operating our website and conducting business (email providers, hosting services)
• Legal Requirements: When required by law or in response to legal process
• Exhibition Partners: With partner galleries and institutions only with explicit consent
• Public Acknowledgment: With permission to feature artists in exhibitions and publications

6. Security Measures

• HTTPS encryption for all data transmission
• Secure password protection for user accounts
• Regular security audits and updates
• Limited access to personal information by authorized personnel only
• Firewalls and intrusion detection systems
• Compliance with industry security standards

7. Vietnamese Law Compliance

This Privacy Policy is governed by and complies with:

• The Law on Protection of Personal Information (Vietnamese)
• Vietnamese Consumer Protection Law
• E-Commerce regulations in Vietnam
• International data protection standards including GDPR principles

8. Your Rights

You have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request your information in a portable format
• Withdraw Consent: Withdraw consent for processing at any time

9. Cookies and Tracking Technologies

For detailed information about cookies and tracking technologies, please see our Cookie Policy. We use cookies for:

• Essential site functionality
• Analytics and performance measurement
• User preference management

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing information.

11. Blockchain and Web3

While we provide information about NFTs and blockchain technology, we do not directly handle cryptocurrency or private keys. Any NFT or blockchain transactions are conducted on third-party platforms and are not subject to our data practices.

12. Retention of Information

We retain personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy, unless longer retention is required by law. Artists may request deletion of their submitted information upon request.

13. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect information from children. If we discover we have collected information from a child under 13, we will delete it immediately.

14. International Data Transfers

If you access our website from outside Vietnam, your information may be transferred to, stored in, and processed in Vietnam. By using our website, you consent to such transfers.

15. Updates to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the effective date. Your continued use of the website constitutes acceptance of the updated policy.

16. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

NFT Vietnam Gallery
Email: gallery@nftvietnam.art
Phone: +84 28 3824 5678
Address: Floor 8, Saigon Centre, 65 Le Loi, District 1, Ho Chi Minh City, Vietnam